UserLock Documentation
UserLock Documentation

UserLock Frequently Asked Questions

Web Console - "HTTP error 500.21 - Internal Server Error" (Windows 2008 R2 / 2008) or "HTTP error 404 File not found" (Windows 2003)

The ASP.NET 4 needs to be installed, registered and enabled in Internet Information Services (IIS).

You can register ASP.NET 4 with the following command line:
C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe -i

On Windows 2008 and 2008 R2 the following IIS roles services are also required:

  • IIS 6 metabase compatibility (Without it the Web Interface configuration wizard will not detect IIS as installed)
  • Windows authentication