UserLock Documentation
UserLock Documentation

UserLock Frequently Asked Questions

What are the protocols used for UserLock server/agent communication?

The required protocols are:

  • the ping (ICMP),
  • the Microsoft Files and Printers sharing (SMB TCP 445).

You need to be sure that all firewalls and routers between the server and the agent don’t block these two protocols on both sides.

You will find detailed information on this page.