UserLock Documentation
UserLock Documentation

UserLock Frequently Asked Questions

The UserLock server generates many logon events on my computers. How can I avoid this?

UserLock regularly checks the agent status and tries to retrieve lost logon events on all workstations of the protected network zone.
That's why logon events are generated.

You can slow down the checking process speed through the UserLock advanced settings:

  1. From the UserLock console, press the F7 keyboard key to display the advanced UserLock settings in a dialog box.
    You will be able to view and modify the advanced UserLock settings through this window.
  2. Modify the value of the "WaitBetweenCheck" advanced setting. This value is the number of milliseconds between each check. If you change it to 5000 (=5 seconds), for example, this will reduce the number of logon events by a factor of 10.
    Modify the value of the "AgentDistributionThreads" advanced setting. This is the number of threads used for UserLock agent distribution data. The default value is 5. Changing this number requires a restart of the UserLock service to be effective.
  3. Validate with OK.