UserLock Documentation
UserLock Documentation

UserLock Frequently Asked Questions

What happens if the UserLock Primary server and Backup server are not available?

If both the Primary server and the Backup server are not available. UserLock will by default allow users to open sessions (click here to see how to ask for MFA or deny connections instead). All session events will be logged locally on machines, and communicated back to the server once communication is restored. For further information see "What happens if the UserLock Primary server is down?"