UserLock Documentation
UserLock Documentation

UserLock Frequently Asked Questions

Which authenticator applications are compatible/recommended for the MFA?

Any authenticator application that allows the user to scan a QR code (or manually enter an MFA key) is compatible for TOTP authentication.

We recommend using an application that locks even when the phone is unlocked to enhance security. LastPass and Microsoft Authenticator provide this feature.

This is a list of commonly used authenticator applications. (But not an exhaustive list of all compatible applications):

  • Microsoft Authenticator
  • LastPass Authenticator
  • Google Authenticator
  • 2FA Authenticator
  • Duo
  • Authy