UserLock Frequently Asked Questions
An error occurs when installing UserLock on a machine with Avast Antivirus
When trying to install UserLock on a machine protected by Avast Antivirus, the following error 0x80070020 occurs just before the end of the installation:
This issue is due to Avast Antivirus. As a workaround, you can:
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Disable temporarily Avast Antivirus using its option provided for this purpose.
- Right-click on the Avast Antivirus icon in the Windows task bar.
- Browse through Avast menu 'Avast shields control' and click on 'Disable for 10 minutes'.
Ten minutes will be more than sufficient to perform UserLock installation.
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Perform the UserLock installation.
NOTE
This error was detected with the 2016-06-21 version of the the Avast Antivirus definitions' file.