UserLock Documentation
UserLock Documentation

UserLock Frequently Asked Questions

Can users have a backup MFA method?

Yes, by default users have the option of configuring two MFA methods. This feature is managed in "settings" tab of "Multi-factor authentication" menu.

Three options exist:

  • “Enabled” (default option): enables and recommends that the user configure two methods of MFA.
  • “Force”: Forces users to configure 2 MFA methods.
  • “Disabled”: Users can configure only one MFA method.