UserLock Documentation
UserLock Documentation

UserLock Frequently Asked Questions

Troubleshooting

Since Windows 10 has been updated to Build 1803, users can not log on to the computers on which the UserLock Desktop Agent is installed

What happens if the UserLock Primary server and Backup server are not available?

What happens if the UserLock Primary server is down?

UserLock disaster recovery.

The UserLock server generates many logon events on my computers. How can I avoid this?

I get the following warning in the system event log of my UserLock Server: 3034:MRxSmb or 4:Security-Kerberos.

An error occurs when installing UserLock on a machine with Avast Antivirus

Web Console - HTTP Error 503. The service is unavailable

Web Console - Error message "Server Error in '/ULAdmin' Application".

Web Console - "ERROR [28000] (...) Login failed for user 'NT AUTHORITY\ANONYMOUS LOGON'.

How to check Windows services and network protocols requirements

How do I resolve the “Conflicted Installation Detected” in UserLock?

How to update the status of one specific computer in Agent distribution

How to fix the _No encryption provider available_ error for administration from a remote workstation?

How to enable verbose mode on agent logs through desktop console since UserLock 11.1

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