FileAudit Documentation
FileAudit Documentation

Beta Testing Procedure

Beta-Testing Program Purpose

Thank you for participating in the beta program for FileAudit!

The purpose of this program is to validate FileAudit’s newest features and improvements by real users who can provide the most pertinent feedback possible to help us release the most reliable and efficient final version.

Despite the best efforts of our technical team over the past months, this beta version may include some malfunctions or bugs, as is the case with every beta software version. You will find within this document information and advice on how to safely implement this beta version.

Technical Support

Opening hours

Our Technical Support Team is at your disposal to provide you with any required assistance during the FileAudit beta-tests from Monday to Friday, from 09:00 AM to 12:30 AM and from 2:00 PM to 6:00 PM (CET / UTC+1).

In order to help us to be as efficient and reactive as possible, and bring you the fastest and best answer to any question or issue you meet during your tests, we recommend that you schedule the installation/upgrade of the beta version during the hours when the technical support is available.

Request support assistance

IS Decisions technical support can be contacted by phone or by E-mail, but for the most effective result, we recommend you to use our Web Support form.

Whatever the case, please don’t hesitate to contact us if you have any questions, doubts or if you want to have a technical discussion. If for any reason no resource is immediately available to give you an appropriate answer, we will get back in touch asap.

The FileAudit Documentation and the FAQ can also help resolve your problem.

General recommendation

As previously mentioned in the Technical Support section above, we invite you to start testing FileAudit beta version during the same working hours as the IS Decisions team. Our team will be available to assist you if necessary.

Notify another member of your team of the implementation of FileAudit Beta on your network and provide them with this documentation.

Procedure

New Installation

You can implement the FileAudit beta version on your production environment as well as on a test environment, whether physical or virtual. Take note that the FileAudit beta version can be installed or used on a network where another version of FileAudit is already present, if you want to test the beta version without upgrading your current version.

The installation can be done on a server or workstation member of the domain or workgroup. Any server from Windows Server 2003 SP2 to Windows Server 2016 can be the host without being dedicated.

  1. Check that the server/workstation you have chosen to install FileAudit service is matching the requirements available here.
  2. Download the FileAudit beta version here.
  3. Launch the installation of the new beta version of FileAudit by executing the installation package.
  4. Follow the different steps detailed by the Installation Wizard.
  5. Once the Installation Wizard ends, click on finish to launch the FileAudit Console.
  6. You can follow our Getting Started Guide and our Best Practices.

Upgrade

The FileAudit beta version can be used to upgrade your current installation of FileAudit, but we don't recommend this. You should rather install on a test environment. Also ensure that the maintenance date of your license is still valid.

Click here to read the upgrade procedure.