Global search

Global search finds Active Directory objects, console pages, settings and documentation articles from a single search window, opened from the Search field of the main navigation bar or with Ctrl+K.

Results appear as you type, grouped into eight categories:

Some categories require a read permission, defined in Permissions:

Without the required permission, the category does not appear in the results. A new operator has Activity / Reporting (read) by default.

Each category shows up to three results, with a counter giving the total number of matches. Categories without any match, or that require a permission you do not have, are hidden. If no category returns a result, the window displays No results.

Categories appear as soon as their search completes. A green check in the search field indicates that all searches have completed.

When a category has more than three results, See all lists all of them, 20 per page. When the search fails for a category, the category displays Search failed with a Try again button.

Each result shows its location: the parent OUs of an Active Directory object, or the menu of a page. A tag shows the domain of users, groups and OUs, and the Server settings page or Advanced settings category of a setting.

Machines, Users, Groups and OUs search the Active Directory directory. Without a domain prefix, the search covers every domain of the forest.

Matching is not case-sensitive and depends on the length of the search term:

• With one or two characters, the term must match the start of a name, such as the account name, first name or last name.

• From three characters, the term can appear anywhere in one of the following attributes.

The description of a machine, group or OU is never compared.

To search a single domain, prefix the term with the NetBIOS domain name, for example CONTOSO\amar. With a domain prefix, only the start of a name is compared, whatever the length of the term.

For a user named Alice Martin, with the account CONTOSO\amartin:

On a UserLock server that is not joined to a domain, Users returns the server's local accounts. They are compared on displayName, sAMAccountName and name only. See Server types.

For Pages and Settings, matching is not case-sensitive and has no minimum length, unlike Active Directory objects. The search term can appear anywhere in:

• the name of the page or setting block,

• its description,

• the menu path of the page, for example Environment or Reporting,

• for Settings, the name of the Server settings page and the labels of the fields in the block,

• hidden keywords, for example 2FA for MFA pages, SAML or the name of an SSO application such as AWS for Single Sign-On, or SMTP for Email settings.

Text is compared in the console display language and in English. An English term finds a result even when the console is displayed in another language.

A result can appear even when its name does not contain the search term. For example, mfa returns the Authentication methods block, because this block belongs to the MFA page, and reporting returns every page of the Reporting menu.

Advanced settings are compared only with their label and description, with the same rules: no minimum length, not case-sensitive.

The Documentation category searches the online UserLock documentation. When the console is displayed in English or French, results come from the documentation in that language. For any other language, they come from the English documentation.

The search request is sent from the machine where the console runs:

This machine needs outbound HTTPS access (TCP 443) to:

• subdomains of algolia.net, which host the documentation search service,

• www.isdecisions.com, to open the selected articles.

Without this access, the Documentation category displays Search failed. The other categories are not affected. On a UserLock server without Internet access, documentation search fails in the Desktop Console but still works in the Web Console, if the administrator's workstation has Internet access.

Before you type, the search window shows:

• Recent, the last eight search terms and opened results,

• Favorites, the entries you chose to keep.

You can add an entry to your favorites or remove it from either list. Selecting an entry runs the search again or opens the result.

Recent searches and favorites are stored on the machine that runs the console: in the web browser for the Web Console, on the UserLock server for the Desktop Console. They are not synchronized between browsers or machines.