FAQ
Find answers to common FileAudit questions about installation, licensing, databases, cloud auditing, and troubleshooting.
Installation FAQ
- What operating systems are supported by FileAudit?
- What is installed when I use FileAudit?
- Do I need to install FileAudit on the server I want to audit?
License FAQ
- How many FileAudit licenses do I need?
- How does FileAudit count users?
- I have an older version of FileAudit. Can I upgrade to the latest version for free?
Database FAQ
- Where are the file access events stored?
- What database systems are supported by FileAudit?
- What is the size limit of the free trial database?
Cloud Option FAQ
- How does cloud audit work?
- Can IS Decisions read my files?
- Which data does IS Decisions have access to?
Troubleshooting
- Why does FileAudit no longer show new file accesses?
- Why did my server backup size increase after I configured FileAudit?
- Why is the Save button greyed out on my alert or scheduled report?