UserLock Frequently Asked Questions
Can users have a backup MFA method?
Yes, by default users have the option of configuring two MFA methods. This feature is managed in "settings" tab of "Multi-factor authentication" menu.
Three options exist:
- “Enabled” (default option): enables and recommends that the user configure two methods of MFA.
- “Force”: Forces users to configure 2 MFA methods.
- “Disabled”: Users can configure only one MFA method.
