Multi-factor authentication (MFA) with YubiKey for Quebec police services’ compliance

The administration of the City of Trois-Rivières is made up of hundreds of employees dedicated to a common goal; offer high-quality public services to Trois-Rivières residents. To achieve this, the municipal administration is made up of directorates, each with a distinct role and expertise.

The Police Directorate contributes to the maintenance of peace, order and public security. For compliance reasons, the Quebec police services are obliged to use MFA for computers which have access to the database of the Quebec police intelligence center.

The Challenge Implement an MFA solution compatible with YubiKey in order to comply with Quebec regulations

MFA is mandatory for Quebec police services in order to comply with regulations. The main problem for the City of Trois-Rivières was to find a solution that made it possible to implement MFA on both local and remote desktop connections (RDP) from specific workstations.

Additionally, they were looking for a YubiKey compatible solution as they already had 250 YubiKey tokens.

The Solution Add multi-factor authentication for RDP and local connections

The IT team started looking for a solution to this problem and found UserLock. Deploying the software was easy.

He very quickly realized that UserLock suited his needs perfectly.

Mathieu therefore installed UserLock's multi-factor authentication (MFA) for RDP and local connections on a fleet of 100 computers. The ease of implementation and use was particularly appreciated.

UserLock's centralized console and reports are also appreciated by the IT team for the visibility and overview they provide.

The Benefits Compliance reached and daily work simplified

UserLock has enabled the police services of the City of Trois-Rivières to comply with regulations. MFA compatibility with YubiKey, ease of user enrollment, centralized console and login reports have helped simplify the day-to-day work of the IT team.