Multi-factor authentication (MFA) with YubiKey for Quebec police services’ compliance
- City of Trois-Rivières
- Public services
- Canada (Quebec)
)
)
)
)
The administration of the City of Trois-Rivières is made up of hundreds of employees dedicated to a common goal; offer high-quality public services to Trois-Rivières residents. To achieve this, the municipal administration is made up of directorates, each with a distinct role and expertise.
"Userlock makes our life easier thanks to the simplicity of its implementation and use."
Mathieu Vandal - Chief Technician
The Police Directorate contributes to the maintenance of peace, order and public security. For compliance reasons, the Quebec police services are obliged to use multi-factor authentication (MFA) for access to computers which have access to the database of the Quebec police intelligence center.
MFA is mandatory for Quebec police services in order to comply with regulations. The main problem for the City of Trois-Rivières was to find a solution that made it possible to implement MFA on both local and remote desktop connections (RDP) from specific workstations.
Additionally, they were looking for a YubiKey compatible solution as they already had 250 YubiKey tokens.
The IT team started looking for a solution to this problem and found UserLock. Deploying the software was easy.
He very quickly realized that UserLock suited his needs perfectly.
"The installation only took a few minutes and the initial setup was very easy. The low cost of the solution, the ease of implementation, the quality of the documentation and the 30 day free trial convinced me."
Mathieu Vandal - Chief Technician
Mathieu installed UserLock's MFA for RDP and on-site connections across 100 machines. The IT team quickly implemented MFA, and notes that UserLock is easy for IT to manage on a daily basis.
UserLock's centralized console and reports also make it easy for the IT team to get the visibility they need on user access events.
UserLock has enabled the police services of the City of Trois-Rivières to comply with regulations. MFA compatibility with YubiKey, ease of user enrollment, centralized console and login reports have helped simplify the day-to-day work of the IT team.
"Userlock makes our life easier thanks to the simplicity of its installation and use."
Mathieu Vandal - Chief Technician