Multi-factor authentication (MFA) meets financial regulatory requirements
- Orange Coast Title Company
- Real Estate
- United States
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Orange Coast Title Company is a real estate company in southern California working with 550 users in more than 70 offices all over the US. Having to deal with different banks, the company has to comply with a high amount of regulations. They are audited at least once a year to make sure they respect compliance regulations.
"UserLock was love at first sight! It is the perfect combination — easy to use software, with good support."
Cameron Rezvani - Sr. Systems Engineer
As an organization in the financial sector, Orange Coast Title needs to comply with several regulations. A cornerstone requirement is that users should use two-factor authentication (2FA) at least once a day when logging on to the corporate network. Outside auditors perform yearly audits to make sure the company is complying with MFA requirements.
The second big challenge was the IT team was receiving a lot of helpdesk calls after having to update passwords. Users were being locked out when trying to access company email on their phone or other devices. Several things could have been causing this, including cached credentials, users logged onto multiple systems, or smartphones not updating passwords. The IT team was looking for a way to have better visibility over users’ sessions, including the ability to remotely manage and unlock them.
The IT team started looking for a solution to these challenges and found UserLock. They decided to try it thinking “if that’s really what it does, that’s great” and found that it lived up to the expectations. Deploying the software proved easy.
"The installation was so easy and only took a few minutes thanks to the automatic mode. The on-premise interface is very intuitive."
Cameron Rezvani - Sr. Systems Engineer
UserLock’s real-time visibility and reporting into all users’ sessions gave administrators the overview they were looking for, and the ability to quickly review and respond to any incident or event. The team is now able to unlock accounts remotely and easily.
UserLock’s multi factor authentication (MFA) was a game changer for the IT team as it represents one of the most demanded functionality by many regulations.
"I’ve never seen MFA implemented so easily before."
Cameron Rezvani - Sr. Systems Engineer
UserLock has allowed Orange Coast Title Company to save time and to comply with regulations. It has helped administrators manage and respond to users’ sessions easily.
Fast to deploy and easily adopted by end users, UserLock works seamlessly alongside your existing investment in Active Directory.
"UserLock has simplified our daily work. We don’t have to go through our logs anymore which was a long and tedious task. UserLock was love at first sight! It is the perfect combination — easy to use software, with good support."
Cameron Rezvani - Sr. Systems Engineer