UserLock MFA

Protect patient data at the point of access

Prevent unauthorized logins, simplify compliance, and secure access to clinical systems with UserLock.

Built for healthcare IT teams managing on-prem or hybrid Active Directory environments.

UserLock software

Healthcare is under attack, and user access is the front door

With ransomware and credential theft targeting hospitals, clinics, labs, and medtech companies, protecting logins is critical. Over 70% of breaches involve compromised credentials. UserLock gives you control and visibility where it matters most: at the point of access.

Secure every login. Simplify HIPAA compliance.

UserLock strengthens identity security for healthcare organizations by:

  • Enforcing granular MFA across all Windows logins (including RDP and offline sessions)

  • Applying access controls by user, device, location, or time

  • Continuously monitoring all AD access activity in real time

  • Providing detailed access logs and reports for HIPAA, HITECH, and NIST audits

  • Detecting and responding to suspicious login behavior immediately

How UserLock works

  1. User attempts to log in to a workstation or server

  2. UserLock intervenes during the AD authentication at login via a custom credential provider. It evaluates context: device, session type, time, location, group

  3. MFA and access policies are applied in real time

  4. Access is allowed or denied based on policy

Dashboard user activity

Designed for HIPAA and HITECH compliance

UserLock helps meet key HIPAA’s technical safeguards related by ensuring:

  • Unique user identification

  • Automatic session timeout and logoff

  • Audit controls and access tracking

  • Login restrictions based on context

  • Remote monitoring and login alerts

Why healthcare organizations like the U.S. Department of Health and Human Services trust UserLock

  • Prevent unauthorized shared logins in clinical environments

  • Control and audit remote access via RDP for telehealth and support staff

  • Restrict access to sensitive systems during non-working hours

  • Meet insurer, government, and HIPAA compliance audit requirements

Trusted by healthcare IT teams

  • Strong 2FA and concurrent login restrictions for HIPAA compliance.

    I can’t trust that someone is a legitimate user or administrator just because they were on a computer on-site. Now I can verify who’s using our computers with UserLock.

    Read the case study

    Mark Shorts

    Lead Support Tech | Meadville Medical Center

    2FA and Concurrent Login Restrictions Ensure Compliance Without Slowing Workflows for Healthcare Organization
  • UserLock is the only solution on the market that allows our organization to fulfill the CMS compliance requirements – a user is only able to log on to one workstation at a given time.

    Read the full case study

    Technology Editor for Active Directory

    Leading US Healthcare Insurance Provider