UserLock earns top recognitions across Gartner Digital Markets platforms
UserLock recognized for "Best Ease of Use," "Best Value" and more.
Published September 18, 2025)
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We’re proud to share that UserLock has been recognized with multiple awards from Gartner Digital Markets platforms, including “Best Ease of Use” in the Identity Management and Multi-Factor Authentication categories.
These awards from Capterra, Software Advice, and GetApp are based on verified, independent reviews from real users. Gartner Digital Markets highlights top-rated tools in each category to help IT decision-makers find software that others trust and actually enjoy using.
This feedback fuels our mission to continue building identity and access management (IAM) software that solves real-world challenges, without adding complexity.
UserLock was named Best Ease of Use across Identity Management, Network Security, and Multi-Factor Authentication categories.
"Easy and fast implementation. We got MFA enabled on our local domain and thus secure two-factor authentication for all our servers, workstations, and users."
UserLock was also recognized for Best Value in the Network Security category.
“The agent deployment can be completed from the UserLock console, which saves a lot of time. The settings for MFA are also adjustable so you can set it to the level you require.”
UserLock earned Most Recommended software status in the IT Management category.
“Deployment and configuration are simple. Intuitive interface and comprehensive reporting. Responsive support.”
Thanks to our hard-working customer support team, UserLock also was awarded Best Customer Support across Identity Management, Network Security, IT Management, and Computer Security.
“An excellent experience for almost 10 years. The sales department is attentive, responds quickly and is very friendly.”
UserLock also earned recognition for Best Functionality and Features on GetApp in 2025 across Network Security, Multi-Factor Authentication, IT Management, Computer Security, and Authentication.
“Very easy to implement, comprehensive, user-friendly interface and covers all our needs, especially since the latest updates. Support is responsive to requests, which is necessary for this type of product.”
With an overall rating of 4.7/5 across Gartner Digital Markets Platforms, these recognitions highlight the growing need for identity and access management (IAM) that's:
Built for on-premises and hybrid Active Directory
Easy to deploy, scale, and manage
Designed for strong authentication and access controls without disruption
Whether you're rolling out Active Directory MFA, securing remote access, or preparing compliance reporting, Userlock helps IT teams do more with less effort, while keeping end users productive.
August 2025 marked 25 years since we launched IS Decisions and UserLock, just months after Active Directory's official launch. This year also marked the beta release of UserLock 13.0, our biggest interface update yet.
The new version is designed to help IT teams work faster and smarter, with more visibility, smoother workflows, and filtering that cuts through the noise.
As we look towards the next 25 years of Active Directory, our goal stays the same: help IT teams control user access, protect data, and meet compliance, all while keeping things simple.
"These awards are especially meaningful because they come from the people who use our software every day. We've always aimed to make security simple, reliable, and effective, and it's rewarding to see that effort reflected in our users' feedback."
François Amigorena - Founder & CEO, IS Decisions
What's your experience with UserLock? Click here to review us on Capterra.
Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, Software Advice, and GetApp, and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business.
Disclaimer:
The Gartner Digital Markets badges from Capterra, GetApp, and Software Advice are trademarks and service marks of Gartner, Inc. and/or its affiliates are used herein with permission. All rights reserved. Gartner Digital Markets badges constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner, Inc. or its affiliates.