---
locale: "en"
updated_at: "2025-10-28T12:38:35.396Z"
canonical: "https://www.isdecisions.com/en/userlock/docs/reference/server-settings/license"
---

# License

License key, status and audited users.

> **Note**
>
> - To access this page, go to **Server settings ▸ Licence**.
> - You need at least *read* [permission](/userlock/docs/reference/server-settings/permissions) on Server settings to view this page.

## License key and details

![](https://a.storyblok.com/f/122374/1355x343/25eb0cc706/server-settings-license-key.png)

- Enter the license key received from the IS Decisions sales team.
- The **Edit your key** button lets you update the key. No Internet connection is required for activation. Only a valid key can be saved.

Below this field, you will find the details about the key:

- **License type**
  - *Evaluation*: Free trial valid 30 days after installation. After this period, UserLock stops protecting machines.
  - *Subscription*: Includes updates, support, and push notifications.
  - *Permanent*: Perpetual use, but SSO requires an active maintenance contract.
  - *MSP*: Monthly licensing for managed service providers.
- **Expires**: Expiration date of the license or maintenance contract.
- **Users**: Number of active users counted out of the total allowed.

> **Note**
>
> You can purchase UserLock from IS Decisions. Please contact our Sales Department for assistance with project implementation, pricing, and the ordering process.

## Licensed users

![](https://a.storyblok.com/f/122374/1348x533/24f33e241a/server-settings-license-users.png)

UserLock licenses are based on the **number of active users in the past 30 days**.

- Any user logging onto a protected machine during this period consumes a license.
- Users without activity for 30 days no longer count towards the license, but their **access policies and MFA keys remain valid**.
- It is recommended to **deploy the agent only on machines you want to protect**, to avoid unnecessary license consumption.

The *Licensed users* table shows all active users with their last activity date.

## Best practices and warnings

- **Monitor license usage**
Regularly review the licensed users list to identify unused accounts (e.g., test accounts, service accounts).
- **Plan ahead for expiration**
Renew before the expiration date to avoid disruption in protection.
- **Deploy strategically**
Install the UserLock agent only on machines that need protection to optimize license consumption.