---
locale: "en"
updated_at: "2025-10-24T16:28:27.246Z"
canonical: "https://www.isdecisions.com/en/userlock/docs/reference/server-settings/email-settings"
---

# Email settings

Set up SMTP parameters to receive UserLock notifications.

> **Note**
>
> - To access this page, go to **Server settings ▸ Email settings**.
> - You need at least *read* [permission](/userlock/docs/reference/server-settings/permissions) on Server settings to view this page.

## SMTP server

![](https://a.storyblok.com/f/122374/1239x774/c8c8040337/server-settings-email-smtp-server.png)

To send email notifications, UserLock uses the **SMTP protocol**, which must be configured here by providing the following information:

| Setting | Description |
| --- | --- |
| **Server** | The IP address or hostname of the server that will send these notifications. |
| **Port** | The TCP port used to send email (usually 25). |
| **From** | The email address used to send these notifications. Must be valid. |
| **SSL encryption** | Enables the SSL security protocol. |
| **Authentication** | The authentication method the UserLock server will use to connect to the SMTP server. Three options are available:  - No authentication - Windows authentication - Provide credentials |
| **User name** | Required when selecting the *Provide credentials* option. |
| **Password** | The password associated with the specified user name when selecting the *Provide credentials* option. |

> **Note**
>
> The **Reset settings** button allows you to restore the default values for this configuration.

## Test the configuration

![](https://a.storyblok.com/f/122374/1229x116/6c2be42504/server-settings-email-test.png)

You can test your SMTP settings at any time by entering an email recipient and clicking the **Send test email** button. 

The result of the test will be displayed in a toast notification in the bottom-right corner.

## Best practices and warnings

- Use a **dedicated sender account** (e.g., *userlock-noreply@yourdomain.com*) instead of a personal mailbox.
- Always test configuration with **Send test email** before relying on it.
- If using authentication, prefer **service accounts** with non-expiring passwords.
- Make sure outbound SMTP is allowed by your firewall.